Hi We had flight cancelled due to Corvid , my payment is ready to claim but I cannot lo...

GetHuman5213397's customer service issue with Ryanair from August 2020

Help with my Ryanair issue
The issue in GetHuman5213397's own words
Hi We had flight cancelled due to Corvid , my payment is ready to claim but I cannot log on as I have lost my booking reference. **Flight details FR**** London Stansted to Brindisi ** May *** FR**** Brindisi to London Stansted ** May **

GetHuman5213397 did not yet indicate what Ryanair should do to make this right.

How GetHuman5213397 fixed the problem
After waiting **minutes for Ryanair to answer my phone call, I received the information I needed and have filled in forms again to try and receive my money back. Watch this space !!!! Wait again to see what happens
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Ryanair

Customer service issue
Reported by GetHuman5213397
Aug 30th, 2020 - 6 months ago
Fixed
GetHuman5213397 shared how to fix
Seen by 13 customers so far
Similar issue to 5234 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman5213397 started working on this issue
Aug 30th, 2020 2:24pm
GetHuman5213397 confirmed the issue is fixed. Hooray!
Sep 1st, 2020 7:17pm