i had contacted with you many times about my flight Booking number*GVIK*Z and had this...

GetHuman-fondinio's customer service issue with Ryanair from August 2020

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The issue in GetHuman-fondinio's own words
i had contacted with you many times about my flight Booking number*GVIK*Z and had this email on december **** and none has contacted with me** Dear Dr Fontas* *Case ********* *Thank you for your patience with us while we investigated your baggage complaint. **Following our intervention, Ryanair has reassessed your claim and have informed us that a refund of £***.** is payable to you. **The airline has confirmed they will be contacting you to arrange payment. We have therefore closed your file as the complaint has been resolved.**Please allow time for the payment to be processed. If you do not hear from the airline within ** weeks, please contact them directly with a copy of this email.* *Yours sincerely***Rebecca Bell*Consumer Affairs Officer*Shared Service Centre - Aviation Services*Passenger Advice and Complaints Team (PACT)*Civil Aviation Authority *Aviation House, Beehive Ring Road, Crawley, West Sussex RH* *YR*www.caa.co.uk

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Ryanair

Customer service issue
Reported by GetHuman-fondinio
Aug 25th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 5190 others
0 customers following this

Timeline

GetHuman-fondinio started working on this issue
Aug 25th 8:20pm
GetHuman-fondinio indicated the issue is not fixed yet.
Aug 26th 9:08am