Booked a flight with Ryanair Pisa to Manchester UK for *nd of July. Flight leaves...

GetHuman5012834's customer service issue with Ryanair from June 2020

Help with my Ryanair issue
The issue in GetHuman5012834's own words
To add priority boarding to my booking ... Booked a flight with Ryanair Pisa to Manchester UK for *nd of July. Flight leaves **.**. After booking I decided to change my seat number and to also choose priority boarding. The seat change was made for £* but not priority boarding. The sum of £**.** taken from my debit card but no priority boarding. Where has the remaining £*.** gone?
I booked priority boarding as I cannot stand for a very long period of time.
By them giving me my £*.** back
I registered this month. I expected somebody to answer the phone.
Have phoned them more than ** times!!! Got through * times waited for more than **minutes no one answered.
How GetHuman5012834 fixed the problem
I thought I’d paid for priority boarding but I mistakenly got fast track which I won’t do again
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Ryanair

Priority Boarding
Customer service issue
Reported by GetHuman5012834
Jun 30th, 2020 - 7 months ago
Fixed
GetHuman5012834 shared how to fix
Seen by 11 customers so far
Similar issue to 3909 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman5012834 started working on this issue
Jun 30th, 2020 2:50pm
GetHuman5012834 indicated the issue is not fixed yet.
Jun 30th, 2020 9:34pm
GetHuman5012834 indicated the issue is not fixed yet.
Jun 30th, 2020 9:36pm
GetHuman5012834 indicated the issue is not fixed yet.
Jun 30th, 2020 9:36pm
GetHuman5012834 indicated the issue is not fixed yet.
Jun 30th, 2020 9:37pm
GetHuman5012834 indicated the issue is not fixed yet.
Jun 30th, 2020 9:37pm
GetHuman5012834 indicated the issue is not fixed yet.
Jul 1st, 2020 3:10pm
GetHuman5012834 confirmed the issue is fixed. Hooray!
Jul 2nd, 2020 8:06pm
GetHuman5012834 confirmed the issue is fixed. Hooray!
Jul 2nd, 2020 10:25pm

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