WE WERE DUE TO FLY TO GRANCANARIA ON MONDAY **TH MARCH ON FLIGHT FR****BOOKING REF ABEL...

GetHuman4485341's Other Complaint issue with Ryanair from March 2020

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The issue in GetHuman4485341's own words
WE WERE DUE TO FLY TO GRANCANARIA ON MONDAY **TH MARCH ON FLIGHT FR****BOOKING REF ABELUX *HOWEVER ON SUNDAY **TH MARCH THE GOVERNMENT IN SPAIN DELCARED A LOCKDOWN AND THE FORIEGN OFFICE ADVISED NOT TO TRAVEL , SO I CALLED RYAN AIR SEVERAL TIME ON THE SUNDAY AND EVERY LINE WAS ENGANGED OR DID NOT EVEN CONNECT , SO EVENTUALLY I WENT AND MY OWN EXPENSE TO STANSTEAD APRIPRT AND THE CUSTOMER SERVICE DESK THERE ONLY TO TO BE TOLD THAT I WOULD HAVE TO CALL AS THEY COULD NOT HELP BUT DID SAY THAT THEY HAD PUT A NOTE ON MY BOOKING THAT I DID NOT WISH TO FLY AND THAT YOU WOULD REFUND THIS FOR ME , SINCE THEN I HAVE NOT HEARD FROM RYAN AIR AND I HAVE NOT BEEN ABLE TO CONTACT YOU , I JUST WANT A REFUND AND I HAVE TRIED YOUR REFUND SITE BUT IT DOES RECOGNISE THE FLIGHT DETAILS , MY HOLIDAY IS CANCELLED AND I DO NOT WANT TO CHANGE THE FLIGHT AS THESE WERE ONLY THE DTAES WE COULD TRAVEL FOR ANOTHER YEAR - PLEASE HELP MANY THANKS *MICHELLE MITSON

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Ryanair

Other Complaint issue
Reported by GetHuman4485341
Mar 18th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2997 others
0 customers following this

Timeline

GetHuman4485341 started working on this issue
Mar 18th 11:13am