Flight to Spain has been lock down. I am wanting to have a refund from Ryanair. I tried...

GetHuman-manyip's Refund Flight issue with Ryanair from March 2020

Help with my Ryanair issue
The issue in GetHuman-manyip's own words
Flight to Spain has been lock down. I am wanting to have a refund from Ryanair. I tried to fill in the refund form. The refund form will not take my application because, wrong customer, wrong , flight wrong, reservation number. I have tried all combination. The form insist on wrong information.*It seen that they are not going to refund any thing.

GetHuman-manyip did not yet indicate what Ryanair should do to make this right.

How GetHuman-manyip fixed the problem
I eventually got through web chat. They answered perfectly. The answer is Ryanair has not cancelled their flights and therefore will not issue refunds. The refund therefore automatically refuse to accept any code except those they have no choice but to acknowledge. It sounds like they are delaying the issue rather than facing it. It means I will have to wait until the last day before they release the info. It is not the way to do business
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Ryanair

Refund Flight issue
Reported by GetHuman-manyip
Mar 16th, 2020 - a year ago
Fixed
GetHuman-manyip shared how to fix
Seen by 25 customers so far
Similar issue to 2836 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman-manyip started working on this issue
Mar 16th, 2020 7:16pm
GetHuman-manyip confirmed the issue is fixed. Hooray!
Mar 16th, 2020 11:47pm

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