We are booked on flight FR**** Alicante to East Midlands on *th April and are concerned...

GetHuman-roybrig's customer service issue with Ryanair from March 2020

Help with my Ryanair issue
The issue in GetHuman-roybrig's own words
We are booked on flight FR**** Alicante to East Midlands on *th April and are concerned that by then there will be no flights because of convid***Is it possible to change to an earlier date and return home*My wife is disabled and Both have ongoing medication so are concerned that we will be stranded in Spain which is now in lockdown

GetHuman-roybrig did not yet indicate what Ryanair should do to make this right.

How GetHuman-roybrig fixed the problem
I resolved this by rebooking myself an earlier flight though I don’t know if this will fly or not as it’s the following week. The Ryanair system gave no assistance at all. I was told to hold on the system but never got any response
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Ryanair

Customer service issue
Reported by GetHuman-roybrig
Mar 16th, 2020 - 7 months ago
Fixed
GetHuman-roybrig shared how to fix
Seen by 6 customers so far
Similar issue to 2767 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman-roybrig started working on this issue
Mar 16th 10:04am
GetHuman-roybrig confirmed the issue is fixed. Hooray!
Mar 18th 2:43pm

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