Hi. We were due to fly this morning **th March to Malaga - Stansted *.**am returning...

GetHuman4468117's Change Flight issue with Ryanair from March 2020

Help with my Ryanair issue
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Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman4468117's own words
Hi. We were due to fly this morning **th March to Malaga - Stansted *.**am returning **st March*Yesterday afternoon it was announced that Spain was in total lockdown. Malaga airport was open but all Spanish airports were likely to close.*I tried for hours on your website to change our flights to later on in early July but your web site wouldnt allow me to do so, despite having been emailed by Ryanair to say that we could change flights with no charge for the change. I tried phoning also - I was cut off each time. I tried talking through your Bot - no response at all. *Can I change ? Our * return flights are a week away. At the very least we could put the cost of these towards our next trip. *I appreciate how incredibly busy you must be - this situation is unprecedented - but I do hope you can help. Helen Dryer

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Ryanair

Change Flight issue
Reported by GetHuman4468117
Mar 15th, 2020 - 9 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 2697 others
0 customers following this

Timeline

GetHuman4468117 started working on this issue
Mar 15th 9:43am
GetHuman4468117 indicated the issue is not fixed yet.
Mar 18th 9:58am
GetHuman4468117 shared this issue with friends on Facebook
Mar 18th 9:59am
GetHuman4468117 indicated the issue is not fixed yet.
Mar 18th 10:00am

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