I need to get a full refund for flight reservation: MZGMQY, with the customer name: Cec...

GetHuman-pilareub's Refund Flight issue with Ryanair from September 2019

Help with my Ryanair issue
The issue in GetHuman-pilareub's own words
I need to get a full refund for flight reservation: MZGMQY, with the customer name: Cecilia Greene, for the dates of ** September **** from Dublin Ireland to Paris France and a return from Paris France to Dublin Ireland on **********, because your website was not working correctly, so when I was trying to purchase the plain ticket, it never indicated that the purchase had gone through, this happened to me with multiple credit cards and multiple times. Later I checked my email, only to find out that not only one of the cards had gone through, but two times I have been charged for the same flight, for the same person, for the same dates and times, but with two separate cards. Never did your website indicate that the first charge, nor any of the others had gone through. Please correct this and issue me a full refund, as I have already booked the same exact flight and don't need this one. The last * digits of the credit card account is **** and the charge was for something around $**.**. This is a discover card, with the name of: Pilar Eubanks.

GetHuman-pilareub did not yet indicate what Ryanair should do to make this right.

How GetHuman-pilareub fixed the problem

We are waiting for GetHuman-pilareub to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ryanair's attention and get better help faster. Tap below to get started.
Having Ryanair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Ryanair

Refund Flight issue
Reported by GetHuman-pilareub
Sep 17th, 2019 - a year ago
Fixed
Seen by 7 customers so far
Similar issue to 10438 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman-pilareub started working on this issue
Sep 17th, 2019 6:34pm
GetHuman-pilareub indicated the issue is not fixed yet.
Sep 17th, 2019 11:07pm
GetHuman-pilareub indicated the issue is not fixed yet.
Sep 17th, 2019 11:08pm
GetHuman-pilareub confirmed the issue is fixed. Hooray!
Sep 17th, 2019 11:09pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers