I booked a flight from Pescara Italy to Dusseldorf Germany return, and as soon as I con...

GetHuman2600886's Book a flight issue with Ryanair from March 2019

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The issue in GetHuman2600886's own words
I booked a flight from Pescara Italy to Dusseldorf Germany return, and as soon as I confirmed payment I realized I had booked the wrong dates. Your system will show that I immediately entered via manage my booking and corrected the dates immediately. While I did this somehow the direction of the routes changed so then I relalized I had booked the trip in the reverse order (Weeze Dusseldorf to Pescara Return in stead of Pescara to Weeze Return). I then changed this again via manage my booking to finally get the flight corrected. I have been charged Euro***.** for the original booking and after the corrections I have been charged in total Euro***.** which is an additional approx Euro***.*I fully understand that it was my booking error but it cannot be possible that I am charged this excessive amount on top of the fares for changing the booking. Please at least refund the original fare .

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Ryanair

Book a flight issue
Reported by GetHuman2600886
Mar 26th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 6633 others
0 customers following this

Timeline

GetHuman2600886 started working on this issue
Mar 26th, 2019 11:44pm

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