Before contacting them, items GetHuman2326563 may need:
Name on booking, 6 Character booking reference, and Email address used for booking
Top Tip from another customer
If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman2326563's own words
Eduard Salimov *** Derby Street *Norwich *Norfolk *NR**PU *Email: *****@***.com *Mob: ************* **Thursday, ** February **** **Dear Sir*Madam, **After departing my flight with Ryanair (flight No: OE***) from Vienna to London Stansted on the **th February this year, I left behind my Nikon digital photo camera during my flight from Vienna to London Stansted. *I bought my flight ticket via the Ryanair website (booking reference: BRPSNL). **The camera was black and was in a black fabric case with a *GB SD-card, * spare battery, a charging cable and a data transmitting cable which were in the side pockets. *My seat was **D, the compartments above my seat were filled with the crew’s equipment so I had to store my luggage in the compartments above seats **-** on the left-hand side of the aircraft. **I’ve contacted “FIRST FLIGHT” the company who deals with lost property for this aircraft, they have informed me that they have not received any camera from the crew. *Would you please investigate this matter as a matter of urgency as it leaves the airline in a bad light and potentially it shows that the crew members are not particularly honest when dealing with customers luggage, along with customer complaints and service. **The aircraft itself belongs to LAUDA Motion but it's my strong belief that Ryanair should investigate this matter. **I would like to resolve this matter amicably without any third parties or potential police intervention. **I look forward to hearing from you. **Yours sincerely *Ed Salimov
GetHuman2326563 did not yet indicate what Ryanair should do to make this right.
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