Having taken the wrong passport for a day flight to Dublin, I was sent to a general adv...

GetHuman-roseabfo's customer service issue with Ryanair from January 2019

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The issue in GetHuman-roseabfo's own words
Having taken the wrong passport for a day flight to Dublin, I was sent to a general advisory desk and rebooked( £***charge) I came home, collected my passport and was unable *through Ryanair’s very poor website to print my boarding cards for the second flight it seemed to b* blocked.. After wasting time and possibly charged for booking expensive seats, not sure yet, it was then too late to catch the second flight. . Why was my application on the website unable to continue For boarding cards? I have been a loyal flyer for ** years? I wanted to see my daughter in hospital, and now feel Ryanair have badly let me down.*The Ryanair desk should have helped me and saved me precious time to get the second flight. It was not busy, and not directed me onto a general Advisary desk who incidentally spelt my name wrong booking the second flight,
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Ryanair

Customer service issue
Reported by GetHuman-roseabfo
Jan 16th, 2019 - 9 mons ago
I have an issue with Ryanair too
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GetHuman-roseabfo started working on this issue
Jan 16th 9:00am
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Jan 16th 9:01am