Hello *I am thoroughly confused about the baggage allowance for the infant travelling...
GetHuman1690065's customer service issue with Ryanair from December 2018
Help with my Ryanair issue
First: share to improve GetHuman1690065's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1690065's next move: talk to Ryanair when they open.
Ryanair's call center is closed now. We will send GetHuman1690065 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1690065 may need:
Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman1690065's own words
Hello *I am thoroughly confused about the baggage allowance for the infant travelling. *Please can you clarify that it is only *kg case and the priority allowance of the mother. So * small **kg case, small underseat bag and the small *k for infant....*OR as the boarding ticket states * x **kg and small bag to go under seat (plus the *kg baby bag)? *It's not at all clear to me as although he is an individual passenger, he does not have a seat. The infant is on lap and no seat purchased.*The documents states * small **kg case and one small underseat bag PER passenger. So im totally confused. Help...* *MANY THANKS *Kind regards *Del
GetHuman1690065 did not yet indicate what Ryanair should do to make this right.
I have an issue with Ryanair too
How GetHuman1690065 fixed the problem
We are waiting for GetHuman1690065 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.