I have been emailing support today but M Somoiag is either a bot or stupid. On...

GetHuman1645721's customer service issue with Ryanair from November 2018

2 views
 | 
4850 similar
 | 
0 following
Help with my Ryanair issue
First: share to improve GetHuman1645721's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1645721's next move: talk to Ryanair when they open.
Ryanair's call center is closed now. We will send GetHuman1645721 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1645721 may need:
Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman1645721's own words
I have been emailing support today but M Somoiag is either a bot or stupid. On ******** my daughter had a letter to say Ryanair have refunded the cost of her additional flights (purchased due to cancellation). The letter stated an amount and * lots of credit card * digit codes. No money was received and the * digit codes do not match my daughter's credit card (she used * not *). How can she get the money she is entitled to?
GetHuman1645721 did not yet indicate what Ryanair should do to make this right.
I have an issue with Ryanair too
How GetHuman1645721 fixed the problem
We are waiting for GetHuman1645721 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ryanair's attention and get better help faster. Tap below to get started.
Having Ryanair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1645721 fixes it.
This email address isn't valid

Ryanair

Customer service issue
Reported by GetHuman1645721
Nov 28th, 2018 - 9 mons ago
I have an issue with Ryanair too
Not resolved
Seen by 2 customers so far
Similar issue to 4850 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1645721 started working on this issue
Nov 28th, 2018 4:01pm