Car Hire issue. I booked through Ryanair with Sicily by Car at Brindisi airport. The bo...

GetHuman-bevamin's customer service issue with Ryanair from September 2018

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Car Hire issue. I booked through Ryanair with Sicily by Car at Brindisi airport. The booking document from Ryanair clearly states "Special Offer - We guarantee that you are going to get a **** registered car at the desk". This definitely did not happen. After waiting *.* hours to actually get to speak to a booking agent at the hire company, they could only offer me a pretty clapped out Toyota Argo with ***** km on the clock and registered in March ****. They car had severe body work problems which were actually not even noted on the documents I was asked to sign at the desk. I got the lad who did the final hand over at the parking bay to make the changes as there were numerous issues with the car. I want compensation for this rubbish car and service.
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Ryanair

Customer service issue
Reported by GetHuman-bevamin
Sep 20th, 2018 - 6 mons ago
I have an issue with Ryanair too
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Seen by 13 customers so far
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman-bevamin started working on this issue
Sep 20th, 2018 5:22pm