Ryanair cancelled my flight FR**** to Bari (reservation number L*DG*A) but did not send...

GetHuman1085544's customer service issue with Ryanair from September 2018

Help with my Ryanair issue
The issue in GetHuman1085544's own words
Ryanair cancelled my flight FR**** to Bari (reservation number L*DG*A) but did not send me a cancellation document to confirm this. I called your customer services today and was told that the cancellation document was emailed to me on the **th August. This email was never received. Your phone operator hung up on me. *Please send me the cancellation document as soon as possible in order for me to get a refund on the car hire I was unable to use.
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Ryanair

Customer service issue
Reported by GetHuman1085544
Sep 3rd, 2018 - 2 mons ago
I have an issue with Ryanair too
Fixed
Seen by 4 customers so far
Similar issue to 2975 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman1085544 started working on this issue
Sep 3rd 11:53am
GetHuman1085544 indicated the issue is not fixed yet.
Sep 3rd 4:02pm