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The issue in GetHuman-joancol's own words
It is about their new charge for cabin baggage. Ryanair should be trying to win passengers not drive them away. I heard their response is people complain and say they will never fly with them again, but then come back to them. This is one passenger that will not do that. I vowed I would never fly with them after a horrendous trip last year. I have flown air Lingus since then even if it was more expensive
GetHuman-joancol did not yet indicate what Ryanair should do to make this right.
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