Last minute cancellation due to health issue

GetHuman-bmcgow's customer service issue with Ryanair from August 2018

Help with my Ryanair issue
The issue in GetHuman-bmcgow's own words
Myself and my wife were due to fly to Rome this morning at **.**. Booking ref XZDC*J . She is being treated for a respiratory infection for the past few days but her condition disimproved considerably in the hours before we were due to leave. It *Left us with no option but to cancel as she was is in no fit state to fly and would put other passengers at risk also. I would appreciate it if a refund could be offered.
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Ryanair

Customer service issue
Reported by GetHuman-bmcgow
Aug 12th, 2018 - 7 mons ago
I have an issue with Ryanair too
Fixed
Seen by 6 customers so far
Similar issue to 2583 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman-bmcgow started working on this issue
Aug 12th, 2018 11:09am
GetHuman-bmcgow indicated the issue is not fixed yet.
Aug 12th, 2018 3:23pm
GetHuman-bmcgow indicated the issue is not fixed yet.
Aug 15th, 2018 1:07pm