Hi my name is Carol Bennett myself my partner and our daughter flew out of Luton TO MUR...
GetHuman-cazbg's customer service issue with Ryanair from August 2018
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Hi my name is Carol Bennett myself my partner and our daughter flew out of Luton TO MURCIA on ****** and were due to return on **** ** our booking reference was VZVRYT . Unfortunately my partners father passed away on ****** we contacted Ryan air to change our flight home we managed to rearrange a flight out of Alicante on ****** to stanstead I was told I would be able to get a refund of the extra money we had to pay £***.** I have tried to do this online but it says I'm not elible for this !!!! Please could you advise me where I go from here . Thankyou
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