There is an error on my booking when I rang I was on hold *hour and nobody answered yet...

GetHuman695962's customer service issue with Ryanair from July 2018

Help with my Ryanair issue
The issue in GetHuman695962's own words
Alter a mistake on the original booking ... There is an error on my booking when I rang I was on hold *hour and nobody answered yet I was charged £** what the ?? Surely this isn’t right *Kirstie Barnes ************Booking ref YS**GY Manchester to Tenerife **st dec **** **.**am *How do I get this money back?
I want my money back as I didn’t even speak to anyone *Plus I need the flight details amending *I had * problems with easyjet no charges incurred??
We are a big family and holiday a lot
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Ryanair

Flight error
Customer service issue
Reported by GetHuman695962
Jul 31st, 2018 - 9 mons ago
I have an issue with Ryanair too
Fixed
Seen by 3 customers so far
Similar issue to 2169 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman695962 started working on this issue
Jul 31st, 2018 7:03am
GetHuman695962 indicated the issue is not fixed yet.
Jul 31st, 2018 7:05am