Before contacting them, items GetHuman-cowton may need:
Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman-cowton's own words
Our flight FR**** from Stansted to Budapest ref SUEWFZ on ** July was cancelled I completed on line a request for refund of both fare approx *** pounds and priority fee approx ,** pounds total ***.** pounds. I received notification that ** Australian $ would be repaid. I assume this is the ** pounds. I require the full refund of ***.**. Attempts to apply again on line have resulted in advice that zRyanair has no record of our booking ref above or that no refund will be given because the passengers travelled. Neither I Rex Hunter or my wife Elizabeth Cregeen travelled. Can full refund be made urgently and confirmation given by email to me *****@***.com
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