Held for over one hour on live chat after being informed at outset that wait would ** m...

GetHuman-gaylejmi's customer service issue with Ryanair from July 2018

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The issue in GetHuman-gaylejmi's own words
Held for over one hour on live chat after being informed at outset that wait would ** mins approximately then to be told it is closed. Booked flight surname as married name 'Suarez-Mitchell' instead of just Mitchell as per passport. Need to discuss. Have copy of marriage certificate and bank cards in married name. *Disappointed with service on top of concern about flight. Need response ASAP . Flight is on Sunday. Hope no fee will be charged and Ryanair can take a human approach to a regular cu
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Ryanair

Customer service issue
Reported by GetHuman-gaylejmi
Jul 24th, 2018 - 10 mons ago
I have an issue with Ryanair too
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Seen by 4 customers so far
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman-gaylejmi started working on this issue
Jul 24th, 2018 8:25pm
GetHuman-gaylejmi confirmed the issue is fixed. Hooray!
Jul 27th, 2018 8:56pm