I have had to have an eye operation and following surgery I have been given strict inst...

GetHuman911125's customer service issue with Ryanair from July 2018

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The issue in GetHuman911125's own words
I have had to have an eye operation and following surgery I have been given strict instructions from my consultant not to fly as the pressure in my eye would be too much and I could lose the sight all together. My husband and I have flights booked for Thursday **th July from Alicante to Liverpool, flight FR**** AT **.** It is a one way flight and we have no choice but to cancel it. Can you please help and advice. I have tried to complete a refund form but it will not allow me to send? Your help would be much appreciated. Many thanks Mrs S Brooks
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Ryanair

Customer service issue
Reported by GetHuman911125
Jul 24th, 2018 - 10 mons ago
I have an issue with Ryanair too
Fixed
Seen by 3 customers so far
Similar issue to 1945 others
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman911125 started working on this issue
Jul 24th, 2018 7:35am
GetHuman911125 indicated the issue is not fixed yet.
Jul 24th, 2018 8:47am
GetHuman911125 indicated the issue is not fixed yet.
Jul 25th, 2018 9:47am