Hello i booked a multi flight travel with ryanair. the problem is that i have two same...

GetHuman895954's customer service issue with Ryanair from July 2018

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The issue in GetHuman895954's own words
Hello i booked a multi flight travel with ryanair. the problem is that i have two same confirmation bookings of the same flight with a different reservation number and i have been charged *** pound more to what i expected. *I already asked for refund and i received the message from ryanair to check if it was done but it hasn't, the problem is that on the receipt said that the payment has been done from an american express not mine, but i've been charged anyway.*So i need please to ask again for the refund of the flight H*TP*N on my card number.
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Ryanair

Customer service issue
Reported by GetHuman895954
Jul 19th, 2018 - a yr ago
I have an issue with Ryanair too
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman895954 started working on this issue
Jul 19th, 2018 9:43am
GetHuman895954 indicated the issue is not fixed yet.
Jul 20th, 2018 8:42am