My bag is still lost, it's gone into the Ryanair black hole. Have had no reply to any emails I've sent and the alleged lost luggage helpline at Stansted is in fact a shame: they never, ever pick up & the call is cut after hanging on for **-** mins each time.

GetHuman857484's customer service issue with Ryanair from July 2018

5 views | 1415 similar | 0 following
Help with my Ryanair issue
GetHuman857484's next move: talk to Ryanair when they open.
Ryanair's call center is closed now. We will send GetHuman857484 a reminder to call them when they open. Nothing to do for now but wait!
Top Tip from another customer
If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman857484's own words
Speak to a human being at Lost Baggage at Stansted. ... My baggage has been lost. I flew from London Stansted to Lourdes on July *th & my baggage has not arrived. The lost baggage telephone n* at Stansted is always on voice message without the chance to leave a message. On the lost baggage form my initials are given wrongly and should read H J.
My bag is important to me. It doesn't contain anything of great value but does contain items of emotional value.
I'd like to have my bag back! At the very least I'd like a response to the emails I've sent and it would be GREAT to actually speak to someone!
I've paid for flights with Ryanair on & off for many years. They're happy to take your money but don't cant to pay for any customer service, a mean oufit.
I've tried contacting the airport at Lourdes: no response.*I've emailed Swiss Port, the baggage handling company: no reponse.
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Ryanair

Lost baggage
Customer service issue
Reported by GetHuman857484
Jul 7th, 2018 - 4 years ago
Fixed
Seen by 5 customers so far
Similar issue to 1415 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman857484 started working on this issue
Jul 7th, 2018 9:33am
GetHuman857484 indicated the issue is not fixed yet.
Jul 10th, 2018 4:05pm
GetHuman857484 indicated the issue is not fixed yet.
Jul 10th, 2018 4:12pm