We fly out to Spain *st August! I have been separated from my * year old daughter on th...

GetHuman856047's customer service issue with Ryanair from July 2018

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Help with my Ryanair issue
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The issue in GetHuman856047's own words
I was trying to book my seats. The seats Ryanair have given us have separated myself, husband and * yr old daughter. ... We fly out to Spain *st August! I have been separated from my * year old daughter on the flight. I want to be sitting next to my daughter and my husband. It’s the law that a child under age of ** must be seated with their parent or carer! Please can you sort this out!*Thank you
This is against the law to separate a child from their parent. It’s a safeguarding issue and I will take this further if not sorted out!
I want myself, more husband and daughter to sit together on the flight to and from Spain please.
I’ve been flying with Ryanair for ** years and never had a problem.
I’ve emailed and sent a Facebook message to Ryanair, but had not response. I’ve tried live web chat but can’t get through to anyone, and I’ve tried a few times to contact Ryanair by telephone but keep getting cut off after awhile.
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Ryanair

Customer service issue
Reported by GetHuman856047
Jul 6th, 2018 - 4 years ago
Fixed
Seen by 11 customers so far
Similar issue to 1409 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman856047 started working on this issue
Jul 6th, 2018 8:16pm
GetHuman856047 indicated the issue is not fixed yet.
Jul 6th, 2018 8:18pm
GetHuman856047 indicated the issue is not fixed yet.
Jul 7th, 2018 2:22am
GetHuman856047 indicated the issue is not fixed yet.
Jul 7th, 2018 2:23am
GetHuman856047 indicated the issue is not fixed yet.
Jul 7th, 2018 2:23am
GetHuman856047 indicated the issue is not fixed yet.
Jul 7th, 2018 9:44pm
GetHuman856047 indicated the issue is not fixed yet.
Jul 10th, 2018 5:50am