On booking E*VT*R the return flight on ********* was cancelled. In order to act quickly...

GetHuman-avestjen's customer service issue with Ryanair from June 2018

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The issue and preferred resolution, in GetHuman-avestjen's own words:
On booking E*VT*R the return flight on ********* was cancelled. In order to act quickly, we tried to move to Sunday, but the website kept getting stuck. We then moved to Monday (*********). We had * important family events on Sunday, and since we couldn't change the booking again by any means (call*chat*website), we booked new tickets with another company. We made it back on time, but I am unable to cancel my Monday flight. I'm stuck once again. Please refund our trip as we won't be on the ********* flight.
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Customer service issue
Reported by GetHuman-avestjen
Jun 24th, 2018 - 2 mons ago
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Seen by 3 customers so far
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GetHuman-avestjen started working on this issue
Jun 24th 7:16pm