I am trying to locate my son's flight reservation information. The flight was purchase...

GetHuman-lejacqsm's customer service issue with Ryanair from June 2018

Help with my Ryanair issue
The issue in GetHuman-lejacqsm's own words
I am trying to locate my son's flight reservation information. The flight was purchased from Dublin to Bologna round trip leaving on June ** and returning on June **th for Benjamin Le Jacq Smith. The payment was made by Timothy le Jacq Smith on May ** and payment shows up in the bank account but no information has been sent. I would like confirmation and access to the flight information.
GetHuman-lejacqsm did not yet indicate what Ryanair should do to make this right.
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How GetHuman-lejacqsm fixed the problem
Called customer service found out that it was under a different email address.
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Customer service issue
Reported by GetHuman-lejacqsm
Jun 7th, 2018 - 7 mons ago
I have an issue with Ryanair too
GetHuman-lejacqsm shared how to fix
Seen by 3 customers so far
Similar issue to 578 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
GetHuman-lejacqsm started working on this issue
Jun 7th, 2018 2:09pm
GetHuman-lejacqsm confirmed the issue is fixed. Hooray!
Jun 7th, 2018 3:12pm