i sent an email to you cancelling our flights due to ill health. our insurance company...

GetHuman755457's customer service issue with Ryanair from June 2018

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Help with my Ryanair issue
Before contacting them, items GetHuman755457 may need:
Name on booking, 6 Character booking reference, and Email address used for booking
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The issue and preferred resolution, in GetHuman755457's own words:
i sent an email to you cancelling our flights due to ill health. our insurance company have requested our booking invoice showing our travel dates, details of the cost of the trip, booking date and the names of the travellers. The Booking Reference is MNR*FY. The flight left on *nd June ****. please could you advise me. Thank You Mrs Seddon
I trust that Ryanair will make this right and come up with a resolution that is fair.
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Ryanair

Customer service issue
Reported by GetHuman755457
Jun 6th, 2018 - 17d ago
I have an issue with Ryanair too
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Seen by 2 customers so far
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Timeline
GetHuman755457 started working on this issue
Jun 6th 4:21pm