Hi, I made a complaint to Ryanair a while ago (reference ********JS*MJP) and received a...

GetHuman755473's customer service issue with Ryanair from June 2018

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The issue and preferred resolution, in GetHuman755473's own words:
Hi, I made a complaint to Ryanair a while ago (reference ********JS*MJP) and received a reply that had absolutely no relevance to my complaint. It was making excuses for some screens that were not working, but my complaint made no mention of screens.*I replied asking for a relevant response and still have not heard back. Yesterday I spent £** phone credit on hold waiting for customer services. Can someone handle this complaint professionally please?
I trust that Ryanair will make this right and come up with a resolution that is fair.
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Ryanair

Customer service issue
Reported by GetHuman755473
Jun 6th, 2018 - 13d ago
I have an issue with Ryanair too
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Seen by 5 customers so far
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman755473 started working on this issue
Jun 6th 10:31am