Hello there I sent an email to complaints about me booking too many baggage for my flig...

GetHuman-mozbrail's customer service issue with Ryanair from July 2018

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The issue in GetHuman-mozbrail's own words
Hello there I sent an email to complaints about me booking too many baggage for my flight on the * july ive gone and booked * cases instaed of the one for the outward journey and return journey ive received an email from them this morning saying no refund can be made I have explained that why should I want to take * cases when there is only me flying but they have said they can not refund but I know you can because any errors made within the **hr period can be amended or refund which I have explained to one of your colleuges and they have said the same im not wanting to cancel my flight all I want is a refund for the excessive baggage I made when booked on the * july **** for my flight on the * july ive been from one department to the other but getting no joy would you please help me to resolve this matter thank you all I want is a refund for the exsessiv baggage I made by mistake

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Ryanair

Customer service issue
Reported by GetHuman-mozbrail
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 13 customers so far
Similar issue to 1361 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman-mozbrail started working on this issue
Jul 5th, 2018 12:15pm
GetHuman-mozbrail indicated the issue is not fixed yet.
Jul 5th, 2018 4:22pm
GetHuman-mozbrail indicated the issue is not fixed yet.
Jul 6th, 2018 6:32am
GetHuman-mozbrail indicated the issue is not fixed yet.
Jul 6th, 2018 8:49am
GetHuman-mozbrail indicated the issue is not fixed yet.
Jul 6th, 2018 11:45pm
GetHuman-mozbrail indicated the issue is not fixed yet.
Jul 9th, 2018 12:34am
GetHuman-mozbrail indicated the issue is not fixed yet.
Jul 9th, 2018 12:34am
GetHuman-mozbrail indicated the issue is not fixed yet.
Jul 10th, 2018 5:40am
GetHuman-mozbrail indicated the issue is not fixed yet.
Jul 10th, 2018 5:40am
GetHuman-mozbrail indicated the issue is not fixed yet.
Jul 10th, 2018 5:48am
GetHuman-mozbrail indicated the issue is not fixed yet.
Jul 11th, 2018 10:25pm

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