need wheelchair assistance at malaga & Bristol airports due to neck& shoulder problems
GetHuman724277's customer service issue with Ryanair from May 2018
Help with my Ryanair issue
The issue in GetHuman724277's own words
I just need to CHAT LIVE to make my request known & be offered some assistance to get on the plane in Malaga & to get to the caroussel in Bristol. My problem is that I can carry anything with my right shoulder even carrying my laptop in a shoulder bag can give me severe pain. ... My booking is XWFLGR, flying Wed.evening at **:** Malaga to Bristol. I need airport assistance with a wheelchair. I have a Right shoulder & neck injury which makes it very difficult to carry anything. The airport in Malaga is extremely long.It takes for ever to get on board. I have a small suitcase which will in the hold but even just carrying my small shoulder bag which hold my laptop on such a long distance would be very painful. I don't know what is the problem exactly it seems like I have a severe sprain & there isa trapped nerve but this pain can come on justly turning my head. I have been to see doctor here.*I,mon Ibuprofen & I have my shoulder in a sling & will also need t wear a small cervical collar to keep my neck erected at all times. Luckily the seat on the plane are very upright. I will also need some assistance to be taken to the caroussel when I arrive n Bristol. Once there I,m OK. it is all flat & Bristol is smaller & after the caroussel to get my suitcase, I'm nearly arrival. I need to chat with someone to sort *this out because I'm check in already & I cannot add this request by myself.
I'm desperate to CHAT with someone to sort this situation.
I need to chat with an agent as I cannot add this manually by myself as I'm checked in already.
I fly with Ryan Air on average * times a year.
There is nothing else I can do by myself.
I have an issue with Ryanair too
How GetHuman724277 fixed the problem
By being patient & explaining my dire circumstances, Ryan Air DID LISTENED & I thank them profusely for their kindness
Please help with my Ryanair issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Ryanair customer problems.
GetHuman724277 confirmed the issue is fixed. Hooray!
May 29th, 2018 8:03am
GetHuman724277 confirmed the issue is fixed. Hooray!
May 31st, 2018 9:31pm
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