because I was told that I had to wait until after the date of the return flight to inf...

GetHuman624029's customer service issue with Ryanair from April 2018

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The issue in GetHuman624029's own words
inform you that as a result of a car accident on April * my wife Judith Beaumont is for medical reasons unable to travel until July ... because I was told that I had to wait until after the date of the return flight to inform you that the flights needed to be cancelled so that you could resell the seats
it seems ridiculous not to inform you in advance
hear about the need to cancel before you just find out you have an empty seat
I have an issue with Ryanair too
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Ryanair

I rang customer services
Customer service issue
Reported by GetHuman624029
Apr 24th, 2018 - a yr ago
I have an issue with Ryanair too
Not resolved
Seen by 2 customers so far
Similar issue to 11000 others
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman624029 started working on this issue
Apr 24th, 2018 9:23am
GetHuman624029 indicated the issue is not fixed yet.
Apr 24th, 2018 9:26am