I've been with you guys for *** years...never a problem, now a big one. Iluve iff of ss...

GetHuman-mskelk's customer service issue with RushCard from May 2020

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The issue in GetHuman-mskelk's own words
I've been with you guys for *** years...never a problem, now a big one. Iluve iff of ssa benefits and you guys deposited in the wrong acct obviously because it did not come to me, still waiting on my stimulas check hope that didn't happen again! Either way my check was deposited byMeta bank on April **, **** @ *:** pm from US Treasury. Ineedrhis $***.** asap!!*What needs to be done done??*My info:*Kristen Lopez***** old folkstone Rd*Sneads ferry to, NC *********-***-**** (text first if possible)******@***.com*DOB:**-**-*****Last * ss*-*****Last * of card- *****Please help, I NEED MY $ I've been suffering without. Please fix this ASAP, I really don't want to change bank cards but will have to out of the principal of caring about your customers during a worldly panademic & knowing how bad $ is right now and someone else got my $ because you guys messed up & hurt & mine. On top of being broke, not being able bills late fees added on so in reality youcost me $ too!*Please help put this right asap*Thanks*Sincerely,*Kristen Lopez

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RushCard

Customer service issue
Reported by GetHuman-mskelk
May 8th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 4822 others
0 customers following this

Timeline

GetHuman-mskelk started working on this issue
May 8th 7:38pm
GetHuman-mskelk indicated the issue is not fixed yet.
May 13th 6:28pm