I want to change my information online so that I can download the rushcard app. But I c...

GetHuman-chasetno's Update Account Information issue with RushCard from February 2020

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Before contacting them, items GetHuman-chasetno may need:
Card Number, Email on Account, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-chasetno's own words
I want to change my information online so that I can download the rushcard app. But I can not seem to remember the information that was kept from years ago when I first made the account. I was that I have to send in a written letter stating the changes I want to make but I need the changes to be done AS SOON AS POSSIBLE and also I was told that I had to dispute an transaction because money was tooken out of my account and I do not know what transaction to dispute because I did not know that my money was missing until I tried to use my card

GetHuman-chasetno did not yet indicate what RushCard should do to make this right.

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RushCard

Update Account Information issue
Reported by GetHuman-chasetno
Feb 2nd, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 1592 others
0 customers following this

Timeline

GetHuman-chasetno started working on this issue
Feb 2nd, 2020 4:21pm