Before contacting them, items GetHuman-provet may need:
Card Number, Email on Account, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-provet's own words
I contacted Rush Card and disputed ** unauthorized transactions from Google. Google Play was also contacted for report of Unauthorized Charges. Google has refunded only * of the ** disputes charges. I hardly look at my statement but because I had a denied transaction I viewed my statement online. That's when I discovered all ** charges on **** and ****. When I called Rush and reported to dispute team, I was advised that there were multiple charges in prior months also. I didn't notice those until now but it is too late to duspute those. Someone in Google must be hacking into my account. I am ** and some small transactions have gone by unnoticed. I finally am bringing it to Google's Attention. By them refunding * charges tells me that they acknowledge their guilt. I need Rushcard to help me get my money back! I have since removed my debit card from Google site so they cannot steal from me again. I'm sending in my dispute paperwork today or early in the morning tomorrow. Please help me recover my money.
GetHuman-provet did not yet indicate what RushCard should do to make this right.
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