I contacted Rush Card and disputed ** unauthorized transactions from Google. Google Pla...

GetHuman-provet's customer service issue with RushCard from November 2018

8 views | 2121 similar | 0 following
Help with my RushCard issue
First: share to improve GetHuman-provet's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-provet's next move: call RushCard.
The best way to get your problem resolved is to tap the button below to start calling RushCard. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-provet may need:
Card Number, Email on Account, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-provet's own words
I contacted Rush Card and disputed ** unauthorized transactions from Google. Google Play was also contacted for report of Unauthorized Charges. Google has refunded only * of the ** disputes charges. I hardly look at my statement but because I had a denied transaction I viewed my statement online. That's when I discovered all ** charges on **** and ****. When I called Rush and reported to dispute team, I was advised that there were multiple charges in prior months also. I didn't notice those until now but it is too late to duspute those. Someone in Google must be hacking into my account. I am ** and some small transactions have gone by unnoticed. I finally am bringing it to Google's Attention. By them refunding * charges tells me that they acknowledge their guilt. I need Rushcard to help me get my money back! I have since removed my debit card from Google site so they cannot steal from me again. I'm sending in my dispute paperwork today or early in the morning tomorrow. Please help me recover my money.

GetHuman-provet did not yet indicate what RushCard should do to make this right.

How GetHuman-provet fixed the problem

We are waiting for GetHuman-provet to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get RushCard's attention and get better help faster. Tap below to get started.
Having RushCard issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-provet fixes it.
This email address isn't valid

RushCard

Customer service issue
Reported by GetHuman-provet
Nov 14th, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 2121 others
0 customers following this

Timeline

GetHuman-provet started working on this issue
Nov 14th, 2018 7:21pm