I had applied for a rush card and was supposed to receive them in the mail two prior ti...

GetHuman1525176's customer service issue with RushCard from November 2018

18 views | 2067 similar | 0 following
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The issue in GetHuman1525176's own words
I had applied for a rush card and was supposed to receive them in the mail two prior times before actually receiving the card that is now active on my account. The two cards that are forst and second on my account werw never recieved or activated. (honestly I didnt even know that there were two inactive cards associated to my account.. Because like I said I never received them) Anyways when I finally received my card that I now have active on my account I signed up for direct deposit from my employer for a small amount each check, as a way of saving... On November *th I recieved a direct deposit of **.** dollars feom my employer Entrata but qas unable to locate it. I finally figured out how to access my account online and seen that the direct deposit had been put into my account but had (for some assinine reason) been applied to the first card that was issued to my account (that I had never received therefore never activated it). Ontop of that I was charged not only one fee but two fees and then ontop of all of that! The funds are not able to be moved or transferred because it is on an inactive card!? Can you please refund one or both fees as well as move the funds to the only card that I have ever recieved and the only card that is active on the account

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Customer service issue
Reported by GetHuman1525176
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 2067 others
0 customers following this


GetHuman1525176 started working on this issue
Nov 8th, 2018 7:05pm

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