Second time this happened to me, purchasing something off a website but its saying paym...

GetHuman-clarkjas's customer service issue with RushCard from July 2018

Help with my RushCard issue
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-clarkjas's own words
Second time this happened to me, purchasing something off a website but its saying payment declined. I upload ** dollars on my card and i received an email saying out of * of my shipments * coming which is already purchased that cost *.** and the other three is declined. Therefore how is it when i call my card back its saying i only have * dollars lefted on my card from having ** dollars minus *.** where did the rest of my money go since the other three shipments wasnt able to go through? I would like to know where did my the rest of my money go to from having ** dollars and only spending *.** but left with * dollars
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RushCard

Customer service issue
Reported by GetHuman-clarkjas
Jul 31st, 2018 - 9 mons ago
I have an issue with RushCard too
Fixed
Seen by 3 customers so far
Similar issue to 732 others
0 customers following this
Items needed
Card Number
Email on Account
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman-clarkjas started working on this issue
Jul 31st, 2018 11:22pm
GetHuman-clarkjas indicated the issue is not fixed yet.
Jul 31st, 2018 11:35pm