I havent received my direct deposit and i know other people who have.. Why is mine not...

GetHuman-areilsmi's customer service issue with RushCard from June 2018

Help with my RushCard issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
I havent received my direct deposit and i know other people who have.. Why is mine not posted to my account?? ive been on hold for a hr almost .. Why is this continuously happening to me
I trust that RushCard will make this right and come up with a resolution that is fair.
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RushCard

Customer service issue
Reported by GetHuman-areilsmi
Jun 25th, 2018 - 2 mons ago
I have an issue with RushCard too
Fixed
Seen by 3 customers so far
Similar issue to 443 others
0 customers following this
Items needed
Card Number
Email on Account
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman-areilsmi started working on this issue
Jun 25th 6:26pm
GetHuman-areilsmi indicated the issue is not fixed yet.
Jun 25th 7:32pm