I need to return an item that arrived damaged yesterday. The zipper continues to get st...

GetHuman-reneeard's customer service issue with Rue La La from September 2018

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The issue in GetHuman-reneeard's own words
I need to return an item that arrived damaged yesterday. The zipper continues to get stuck and the sequins are very bent throughout the piece. It looks like it has been either worn or tried on many times. I'm concerned about the quality. This item is listed as final sale. This is my first time shopping with Rue La La, can you please help me with this return? Thank you. Renee Whitley**ORDER ***********
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Rue La La

Customer service issue
Reported by GetHuman-reneeard
Sep 21st, 2018 - 6 mons ago
I have an issue with Rue La La too
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Seen by 4 customers so far
Similar issue to 119 others
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Timeline
GetHuman-reneeard started working on this issue
Sep 21st, 2018 1:43pm