My order *********** arrived when I wasn’t home. USPS doesn’t have it! What happened?

GetHuman611554's customer service issue with Rue La La from April 2018

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The issue and preferred resolution, in GetHuman611554's own words:
The problem I ran into: My order *********** arrived when I wasn’t home. USPS doesn’t have it! What happened?
I trust that Rue La La will make this right and come up with a resolution that is fair.
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Rue La La

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Customer service issue
Reported by GetHuman611554
Apr 19th, 2018 - 3 mons ago
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Seen by 6 customers so far
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Timeline
GetHuman611554 started working on this issue
Apr 19th 3:35pm