My order *********** arrived when I wasn’t home. USPS doesn’t have it! What happened?

GetHuman611554's customer service issue with Rue La La from April 2018

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The issue in GetHuman611554's own words
The problem: My order *********** arrived when I wasn’t home. USPS doesn’t have it! What happened?
GetHuman611554 did not yet indicate what Rue La La should do to make this right.
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Rue La La

Tracking my order
Customer service issue
Reported by GetHuman611554
Apr 19th, 2018 - 8 mons ago
I have an issue with Rue La La too
Not resolved
Seen by 8 customers so far
Similar issue to 213 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman611554 started working on this issue
Apr 19th 3:35pm