My boyfriend and I ordered to go tonight , it was his first time ever eating there and...

GetHuman-codysgir's customer service issue with Ruby Tuesday from July 2018

Help with my Ruby Tuesday issue
The issue in GetHuman-codysgir's own words
My boyfriend and I ordered to go tonight , it was his first time ever eating there and I kept telling him how good it was so he would try it . Needless to say both of us are disappointed . He doesn’t wanna even go back . I ordered the mushroom Swiss burger medium rare , it was wayyyy over cooked . There was hardly any red in the meat , my boyfriend ordered the hickory smokehouse burger which has cheddar cheese on it , we ordered it with Swiss instead and it still came with cheddar and not Swiss . For dessert I ordered the chocolate fall cake which didn’t have anything on it like it said it would . Just a piece of chocolate cake with * small scoop of ice cream . *$ for half of what it said it was . No Oreos no caramel no whipped cream nothing . Just a cake and a small scoop . My boyfriend ordered the new peach Melba tart and he didn’t even get ice cream with his or the raspberry compote that was supposed to be on top . I’d like our money back or something . Cause this was TERRIBLE and I’ve been going to ruby Tuesdays since I was a kid . This was my first time at the Sebring go location , my boyfriends first time to any ruby Tuesday and it was such a bad experience
GetHuman-codysgir did not yet indicate what Ruby Tuesday should do to make this right.
I have an issue with Ruby Tuesday too
How GetHuman-codysgir fixed the problem
I just emailed them and told them what happened and they emailed back to ask for my phone number and then the manager of the ruby tuesdays I had the issue at called me and talked to me and said he was very sorry and sent me a **$ gift card to my email
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Ruby Tuesday

Customer service issue
Reported by GetHuman-codysgir
Jul 28th, 2018 - 10 mons ago
I have an issue with Ruby Tuesday too
Fixed
GetHuman-codysgir shared how to fix
Seen by 6 customers so far
Similar issue to 42 others
0 customers following this
Items needed
Name on the reservation
Timeline
GetHuman-codysgir started working on this issue
Jul 28th, 2018 2:15am
GetHuman-codysgir indicated the issue is not fixed yet.
Jul 28th, 2018 4:54am
GetHuman-codysgir indicated the issue is not fixed yet.
Jul 28th, 2018 12:32pm
GetHuman-codysgir confirmed the issue is fixed. Hooray!
Jul 31st, 2018 3:25am