today i got an email saying some one tryed to deliver a package to my home. well no car...

GetHuman-karenwiz's customer service issue with Royal Mail from November 2020

Help with my Royal Mail issue
The issue in GetHuman-karenwiz's own words
today i got an email saying some one tryed to deliver a package to my home. well no card was left so i could not re deliver. had to go on your web page to find out how to get my package. ref no* *-************** was given to me for this problem. i hope to get this package as soon as poss please. would also like to know why the person who was making delivery why they did not use the bell as i was home at that time *.**am.*** john ashby close*sw* *px**name* AUSTIN

GetHuman-karenwiz did not yet indicate what Royal Mail should do to make this right.

How GetHuman-karenwiz fixed the problem
i asked the postman about this issue. he told me that the email i got was not from royal mail but a scam. why you say. well the first thing is that they wanted my date of birth and also they had a price of £*.** to redirect. i did try to phone royal mail but could not get though to any one. so i sent any email at the time.. please be care full as alot of this is going on (scam)
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Royal Mail

Customer service issue
Reported by GetHuman-karenwiz
Nov 12th, 2020 - 5 months ago
Fixed
GetHuman-karenwiz shared how to fix
Seen by 4 customers so far
Similar issue to 4353 others
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Timeline

GetHuman-karenwiz started working on this issue
Nov 12th, 2020 12:08pm
GetHuman-karenwiz confirmed the issue is fixed. Hooray!
Nov 14th, 2020 6:33pm
GetHuman-karenwiz confirmed the issue is fixed. Hooray!
Nov 14th, 2020 6:35pm

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