I have been trying for three days with no response from Royal Mail to speak to someone...
GetHuman5277150's Track an Order issue with Royal Mail from September 2020
Help with my Royal Mail issue
First: share to improve GetHuman5277150's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5277150 may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman5277150's own words
I have been trying for three days with no response from Royal Mail to speak to someone. I posted a parcel to Belgium on * September at the cost of over £** and so far I have found that it arrived in Belgium about ** days ago and still has not been delivered. Please can someone tell me if it is safe and when the likely delivery date is. The Reference Number is RN*********GB - Postcode B-****. It is a birthday present that is now overdue.**My email address is *****@***.com**Thank you very much for any help.**Barbara Sims (***********)
GetHuman5277150 did not yet indicate what Royal Mail should do to make this right.
I have an issue with Royal Mail too
How GetHuman5277150 fixed the problem
We are waiting for GetHuman5277150 to fix the problem and share the solution with the rest of us customers.
Please help with my Royal Mail issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Royal Mail customer problems.