I have been trying for three days with no response from Royal Mail to speak to someone...

GetHuman5277150's Track an Order issue with Royal Mail from September 2020

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Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman5277150's own words
I have been trying for three days with no response from Royal Mail to speak to someone. I posted a parcel to Belgium on * September at the cost of over £** and so far I have found that it arrived in Belgium about ** days ago and still has not been delivered. Please can someone tell me if it is safe and when the likely delivery date is. The Reference Number is RN*********GB - Postcode B-****. It is a birthday present that is now overdue.**My email address is *****@***.com**Thank you very much for any help.**Barbara Sims (***********)

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What Do I Do If My Royal Mail Package Is Missing?How Do I Get Royal Mail to Refund a Charge?How do I track an order with Royal Mail?
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Royal Mail

Track an Order issue
Reported by GetHuman5277150
Sep 18th, 2020 - 4 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 4165 others
0 customers following this

Timeline

GetHuman5277150 started working on this issue
Sep 18th, 2020 3:57pm
GetHuman5277150 indicated the issue is not fixed yet.
Sep 18th, 2020 10:28pm
GetHuman5277150 indicated the issue is not fixed yet.
Sep 18th, 2020 10:29pm
GetHuman5277150 indicated the issue is not fixed yet.
Sep 19th, 2020 5:40am