A tracked item shows to have been delivered, but I have not received it. I have spoken...

GetHuman-rexina's Missing Item issue with Royal Mail from July 2020

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The issue in GetHuman-rexina's own words
A tracked item shows to have been delivered, but I have not received it. I have spoken with the Postman today who, when he does have a parcel always rings the bell at the gate and waits for someone to come out to receive it. He said he would have remembered this parcel because of its size and weight, and would not have just left it without ensuring a member of my household had taken it in. Due to the coronavirus I have been on total lockdown and therefore I have always been here. The Tracking Number: LX*********CN. My address is: The Beeches, Laymore, Winsham, Chard, Somerset, TA** *NT. A previous parcel that should have been delivered to me was delivered to a house in Chard, the recipient denied receiving it, yet the tracking showed it to having been signed and left at that property. Evidence sent to me showed the person’s name and their address. This latest missing parcel does not show any such details. I appreciate your attention on this case and look forward to your response.

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Royal Mail

Missing Item issue
Reported by GetHuman-rexina
Jul 8th, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 4473 others
0 customers following this


GetHuman-rexina started working on this issue
Jul 8th, 2020 11:16am