I have sent ** parcels over a week ago and some of them have not arrived. I have tried...

GetHuman4879245's Track an Order issue with Royal Mail from May 2020

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Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman4879245's own words
I have sent ** parcels over a week ago and some of them have not arrived. I have tried to track them on your website but it says “sorry an error occurred whilst processing your request” *I get the same message when I tried to track the other items that I know have already been delivered. *The tracking numbers for the missing parcels are:******C*DB********C*DBB*******C*D*E*******C*C*********C*C*********C*C*********C*C*D***I have seen that other customers are having the same issue with the Royal Mail tracking service, please could you check the above numbers and provide me with an update.*I understand that delays in postage are unavoidable at this time, but I would like to reassure the recipients that they are on their way. *Thank you very much for your help

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Royal Mail

Track an Order issue
Reported by GetHuman4879245
May 28th, 2020 - a year ago
Not resolved
Seen by 17 customers so far
Similar issue to 4810 others
0 customers following this
Items needed
Email address on the account
Name on the account
Phone number on the account
Address on the account


GetHuman4879245 started working on this issue
May 28th, 2020 1:43am