I have been trying to track a parcel that was sent to my son who is studying in Sweden...

GetHuman4875584's Missing Item issue with Royal Mail from May 2020

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The issue in GetHuman4875584's own words
I have been trying to track a parcel that was sent to my son who is studying in Sweden on the **th April. The tracking number is RN*********GB. I have been tracking the item and realised it was in the USA. I called and spoke to someone at Royal Mail two weeks ago who advised me that the parcel had indeed gone astray and was on its way back to Sweden. They told me it would be with my son by the **st May. He has still not received it. It contains life sustaining thyroxine medication. I have tried calling you to speak to someone but cannot get through to anyone. Please could you track the parcel and let me know where it is as my son is desperately in need of his medication.*Regards,*Anne Carter**Tracking number: RN*********GB.*To Joe Carter*Rullstensgatan *** Igh **********Ume**Sweden

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Royal Mail

Missing Item issue
Reported by GetHuman4875584
May 27th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 4814 others
0 customers following this

Timeline

GetHuman4875584 started working on this issue
May 27th, 2020 12:52pm