I am informed that my parcel tracking ref.VC*********GB was delivered today at **.**am...

GetHuman4094481's Missing Item issue with Royal Mail from December 2019

Help with my Royal Mail issue
The issue in GetHuman4094481's own words
I am informed that my parcel tracking ref.VC*********GB was delivered today at **.**am no it was not delivered here!!! I watched a delivery to no.** across from me & I believe that is my parcel. Can your people read? I am no.** nothing like ** & the nos. are on the doors for all to see!! What are you going to do about recovering my parcel & re-delivering to me asap I am not young or in good health so I am not prepared to get wet through collecting this from my neighbour. This is your mistake so you put it right.

GetHuman4094481 did not yet indicate what Royal Mail should do to make this right.

I have an issue with Royal Mail too
How GetHuman4094481 fixed the problem
Definitely contact Royal Mail
Please help with my Royal Mail issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Royal Mail customer problems.
What Do I Do If My Royal Mail Package Is Missing?How Do I Get Royal Mail to Refund a Charge?How do I track an order with Royal Mail?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Tracking number RY*********GB*Royal Mail tracking page has this parcel as attempt...
FIX: Got through on the customer services number by not pressing anything. Royal M...My royal mail tracking no.BMBM*********GB.*And it went to a wrong place on ** Sep...Royal Mail to update their Tracking information of NJ*********GB so l can see pro...A item ordered from Ebay.ref WM*********GB Royal mail tracking says delivered and...Important mail not delivered.*Returned to sorting office. *Royal Mail informed an...Sorry, Royal Mail was unable to deliver item KT*********GB from RETURNS DEPT toda...I have not received my parcel ,but was told by Royal Mail it was delivered on ********Hi Team,**I am expecting a document from UK NARIC to be delivered. The Royal mail...Royal Mail delivered a parcel as usual to my daughters workplace. *brilliant. *th...
FIX: Complained and they managed to deliver today.My parcel was due to be delivered today between *.**am and **.**am and it has not...
Do you have a customer issue as well?
We can help you get Royal Mail's attention and get better help faster. Tap below to get started.
Having Royal Mail issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Royal Mail

Missing Item issue
Reported by GetHuman4094481
Dec 14th, 2019 - a year ago
I have an issue with Royal Mail too
Fixed
Seen by 2 customers so far
Similar issue to 3156 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Phone number on the account
Address on the account

Timeline

GetHuman4094481 started working on this issue
Dec 14th, 2019 12:05pm
GetHuman4094481 confirmed the issue is fixed. Hooray!
Dec 17th, 2019 9:43am