I have a parcel that was supposed to be sent to THAILAND and it has ended up in SWEDEN...

GetHuman4079083's Missing Order issue with Royal Mail from December 2019

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The issue in GetHuman4079083's own words
I have a parcel that was supposed to be sent to THAILAND and it has ended up in SWEDEN - at Temp Bottnaryd - PLEASE CAN YOU ASSIST - IT HAS TAKEN THREE HOURS TO FINALLY GET A TELEPHONE NUMBER TO PHONE AND NOW THIS WEBSITE QUERY*This is an urgent parcel for PHUKET, THAILAND and it left on * Dec The reference number is RN*********GB*My son needs it urgently and I have no idea how to sort this problem out. It was sent via international track and trace, signature required, and I have no idea how it ended up in SWEDEN - it is on the post.nord.se track and trace system?????*Please contact me urgently - ***********

GetHuman4079083 did not yet indicate what Royal Mail should do to make this right.

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What Do I Do If My Royal Mail Package Is Missing?How Do I Get Royal Mail to Refund a Charge?How do I track an order with Royal Mail?
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Royal Mail

Missing Order issue
Reported by GetHuman4079083
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 3021 others
0 customers following this


GetHuman4079083 started working on this issue
Dec 11th, 2019 5:05pm
GetHuman4079083 indicated the issue is not fixed yet.
Dec 11th, 2019 9:19pm

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