A day a go I received an email that my parcel is in Leeds, which is *** mile away from...

GetHuman-mgeorgie's Missing Item issue with Royal Mail from December 2019

Help with my Royal Mail issue
The issue in GetHuman-mgeorgie's own words
A day a go I received an email that my parcel is in Leeds, which is *** mile away from the address I have provided. Reason behind this was, quote, "a simple error". Today I received an email that my address was inaccessible. What do you mean by inaccessible? It is literally accessible through the street. Yes, my address is a dorm, but the courier does not even need access to the mail room in order to give me my parcel. This is honestly ridiculous and you better have a good explanation about this. I have never, ever used a worse delivery service in my whole life! Tracking number is KT*********GB.

GetHuman-mgeorgie did not yet indicate what Royal Mail should do to make this right.

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Royal Mail

Missing Item issue
Reported by GetHuman-mgeorgie
Dec 5th, 2019 - a year ago
Fixed
Seen by 2 customers so far
Similar issue to 2772 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Phone number on the account
Address on the account

Timeline

GetHuman-mgeorgie started working on this issue
Dec 5th, 2019 3:23pm
GetHuman-mgeorgie confirmed the issue is fixed. Hooray!
Dec 6th, 2019 5:36pm

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