Hi*I have tried to log onto my Drop and go account but the site has stated that I have...

GetHuman-keith_bl's customer service issue with Royal Mail from October 2019

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The issue in GetHuman-keith_bl's own words
Hi*I have tried to log onto my Drop and go account but the site has stated that I have entered the wrong password on two occasions. I do not want to try again as this will close my account, this happened to me a couple of years ago and caused me no end of inconvenience.*I know that I have entered the correct password as I topped up my account only a week or so ago. I have tried to change my password through your website and received the message that an e-mail was sent, I have not received this e-mail as yet.*My e-mail address is *****@***.com*and my password is d**F**yjd******Any help you could give me to resolve this issue would be much appreciated.**Also would it be possible to send me a couple of rolls of Customs declaration stickers please to*Keith Blackwell**** Gorseway*Rush Green*Romford*Essex RM* *RR**Best regards*Keith Blackwell

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Royal Mail

Customer service issue
Reported by GetHuman-keith_bl
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 3821 others
0 customers following this

Timeline

GetHuman-keith_bl started working on this issue
Oct 21st, 2019 11:00am
GetHuman-keith_bl indicated the issue is not fixed yet.
Oct 22nd, 2019 5:22pm